Help
Answers to common questions. Can't find yours? Contact us below.
How do I place an order?
Open a product, choose your size and color, and add it to your cart. Then go to checkout, enter your name, phone number and address, choose how you want to pay, and place your order.
Which payment methods do you accept?
You can pay cash on delivery. Online payment by bank transfer, JazzCash or Easypaisa is also available. The methods we accept are shown at checkout.
How do I pay online?
Choose an online method at checkout. You will see our account details and the amount to send. Send the payment from your banking or wallet app, then enter the transaction ID. We check the payment before confirming your order.
Will you confirm my order?
Yes. We call to confirm every order before it ships, so please keep your phone number reachable.
How much is delivery, and how long does it take?
The shipping fee is shown at checkout before you place your order. We tell you the expected delivery time when we call to confirm your order.
Can I change or cancel my order?
Yes, as long as it has not shipped. Contact us with your order number and tell us what you would like to change.
How do I return or exchange an item?
Please read our return policy, then contact us with your order number.
How can I check the status of my order?
Contact us with your order number and we will tell you where your order is.
I am not sure about my size. What should I do?
Message us on WhatsApp or send an email with the product name and we will help you choose.
Still need help?
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